MFG’s applications offer a broad base of functionality to streamline your manufacturing processes and increase your organizational efficiency. But getting the most out of your MFG applications requires an implementation that fits your business needs as well as ongoing services that support your company and its users. MFG has a comprehensive set of implementation and support services.
MFG offer the following services for each phase of implementation:
- Data Conversion Services
To transition from your old applications, you need to unite all your data. We help you extract the data from your legacy systems, structure data in coherent hierarchies, clean and reformat it, and finally, import it into your MFG application.
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Implementation Services
Having worked in a multitude of industries, we have amassed a wealth of experience to evaluate your implementation needs. We will work with you to create a migration plan, a timeline, as well as custom functionalities that address your unique business needs.
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Integration Services
Integrate your MFG application with your other critical applications to create the ideal real-time solution for your business. We can help you by offering full integration planning, design and development.
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Education and Training Services
Ensuring successful adoption by all your users requires access to advanced learning tools as well as on-site training. Choose from on-demand, e-learning tutorials or live, Web-delivered sessions. MFG will even create and deliver fully customized, on-site courses for your company.
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Business Consulting Services
To maximize the business benefits of MFG applications, we will work diligently to understand your company’s business architecture and process flows. We offer process mapping from legacy systems and best practices process consulting.
MFG recognizes the importance of providing you with stellar customer support programs, so you can always have the information you need, when you need it. To that end, our customer support, engineering and quality assurance departments are managed jointly so that our support staff is always well informed of new product functionality and issues are quickly resolved. In addition, we offer your growing business multiple levels of support. Each level enables you to use our manufacturing software solutions to maximum advantage.